Shipping & returns
Free shipping, an honest return policy, and a guarantee that starts when the box lands — not when you order.
Shipping
Every order ships free with tracking from our USA fulfillment center, picked and packed within 24 hours.
| Destination | Time in transit | Cost |
|---|---|---|
| 48 contiguous states | 2–5 business days | Free |
| Alaska & Hawaii | 10–14 business days | Free |
Orders are picked and packed within 24 hours. All shipping is free with tracking.
*exclusions apply for all major holidays and in case of courier services disruption.
Expedited Shipping – You may get your order shipped through expedited shipping at an additional cost calculated at checkout. Expedited shipping typically takes 2 – 3 working days to arrive. Please note that expedited shipping is not available for orders going to non-contiguous States / Territories, including Alaska and Hawaii. Exclusions apply for all major holidays and in case of courier services disruption.
International Shipping – Currently, Aricove does not offer international shipping outside of the United States. Stay tuned for updates.
Home trial & guarantee
Your trial starts the day your order is delivered, so you can try it in your own bedroom — not a showroom.
Exchanges
Picked the wrong blanket weight? Swap it within 30 days at no cost — you don’t pay return shipping either way. Between two weights when ordering? Round down.
- Each order is entitled to up to 1 exchange request.
Returns
If it isn’t right, contact our support (7 days a week) and we’ll email you a prepaid return shipping label.
The $9.99 return processing fee, explained. A flat $9.99 per refund covers the inspection and cleaning we do before donating the returned item to local charities rather than landfilling it. There’s no restocking fee, and weight exchanges on the blanket are always free, with the refund processing fee waived. Refunds are credited back to your original payment method.
Please keep the product clean and in good condition if you need to send it back.
We never resell used products to our customers in any way.
How to start a return
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Contact us —Email care@aricove.com with your order number. Our team is available 7 days a week and will reply within 24–48 hours.
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Get your label —We’ll email you a prepaid return shipping label. No printer? Let us know and we’ll arrange a QR-code drop-off option.
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Ship it back —Pack the item and drop it off. Keep it clean and in reasonable condition so it can be donated rather than disposed of.
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Refund issued —Once we receive and inspect the return, your refund (minus the $9.99 processing fee) is issued to your original payment method, typically within 3–5 business days.
Damaged or defective
If something arrives damaged or fails within the 3-year warranty, we replace it.