Privacy policy
How Aricove collects, uses, and protects your information when you shop at www.aricove.com.
01Who we are
This policy applies to Aricove and the website www.aricove.com. It explains what information we collect when you visit, create an account, or place an order, and the choices you have. Questions about your data can be sent to care@aricove.com.
02Information we collect
We collect information you give us directly and information collected automatically as you use the site:
- Account & contact: name, email address, and password when you create an account.
- Order & delivery: shipping and billing address, items ordered, and order history.
- Payment: processed securely by our payment providers — we do not store full card numbers on our servers.
- Usage & device: pages viewed, referring links, and device/browser data collected through cookies and similar technologies.
- Communications: messages you send to care@aricove.com and your email marketing preferences.
03How we use your information
We use the information above to:
- Process and deliver your orders, including returns and exchanges.
- Provide customer support and respond to your questions.
- Send order and shipping updates, and — with your consent — marketing email you can unsubscribe from at any time.
- Improve our products, website, and shopping experience.
- Detect, prevent, and address fraud, abuse, and security issues.
04How we share information
We do not sell your personal information. We share it only with the service providers that help us run the store — for example our e-commerce platform, payment processors, shipping carriers, email provider, and analytics tools — and only as needed to perform those services.
05Cookies & tracking
We use cookies and similar technologies to keep your cart and session working, remember preferences, measure site performance, and — where permitted — support advertising. You can control cookies through your browser settings.
06Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain processing — including the “Do Not Sell or Share My Personal Information” choice. To exercise any of these, contact care@aricove.com.
07Data retention & security
We keep personal information only as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. We use technical and organizational safeguards to protect it; no method of transmission over the internet is ever 100% secure.
08Children’s privacy
Our store is intended for adults. While we sell weighted blankets designed for children, those purchases are made by parents and guardians — we do not knowingly collect personal information directly from children.
09Changes & contact
We may update this policy from time to time; the “last updated” date above reflects the latest version. For any privacy question or request, email care@aricove.com — we reply within 24–48 hours, 7 days a week.
Need a human? Email care@aricove.com — we reply within 24–48 hours, 7 days a week.